Taking time to grow your business is important and finding the right tools and solutions can provide you more time to increase sales and strengthen your customer and potential customer reach. We’ve found a variety of tools to help you conquer your sales and management goals:
Credit Card Processing: Being able to accept credit cards as a form of payment is important to ensure you don’t miss out on sales. When exploring solutions, remember to ask about the cost, including the terms and rates, flexibility of terms, contract requirements, cancellation fees, equipment leasing, customer service, fraud detection, mobile processing, and funds availability. Here are five to consider: Square, Paypal, Cayan, Merchant Services, and creditcardprocessing.com.
E-commerce solutions: Billions of dollars of services and merchandise go through the e-commerce marketplace, so don’t get left behind! If you have a product, you need people to be able to find it and buy it online. Consider the following ecommerce platforms for your business: Shopify, Magento, woocommerce, and Selz. Remember to pay attention to the cost, ease of use, customization options, payment processor integrations, merchant tools, automation, contract, limitations, and customer service.
CRM: Have you thought about how to turn one-time customers into repeat customers? A Customer Relationship Management system, or CRM, can help you grow your business and build loyalty, track consumer patterns, and communicate with customers about products and features they’re interested in. Special features needed will vary depending on your goals and budget, but consider Zoho CRM, HubSpot, Agile, or Sugar CRM to get you started.
Customer Survey Tools: Asking for feedback on your business can be a daunting task, but surveys provide critical information and insights that can help you create better products and experiences for your customers. Thanks to services like Survey Monkey, Typeform, Google Forms, and Zoho Survey, you don’t have to be a tech wizard to create a survey anymore – so ask away!